How do you successfully adopt leadership behaviours when you have no direct reports and no mandated leadership authority? This is the challenge for a group of internal change consultants I worked with recently.
I recently had the bizarre experience of flying into Switzerland, staying in France and working in Germany all in one trip. Such are the eccentricities of international business I covered the three countries three times each in a 48 hour period. I was there as part of a team delivering a programme of leadership behaviours for a group of internal consultants from a multinational firm. What we learnt from this group was to challenge the view of the traditional hierarchical nature of leadership.
Continue reading “Lead and They Will Follow”
We follow the fortunes of a senior leader in China over a four year period as she learns and applies her coaching skills in three different and progressively more senior job roles and ends up Managing Director of a significant business unit with full P&L responsibility.
I first started working with the Top Team at Maersk Line East China Cluster (PRE) in Shanghai when I visited them in April 2011 to kick off the Coaching Master Class program. Caroline Wu was a member of the senior management team and starting out on her coaching journey.
I was very fortunate to be working with Caroline at that time. She translated my facilitator guide into Mandarin for the train-the-train roll out of the program. She also co-facilitated the program with me the following year for the North China Cluster (PRN) in Qingdao.
Here she reflects on that journey four years on. Caroline has been promoted twice in that period. I was lucky enough to capture her thoughts on her coaching journey at each stage. What has she learned along the way? What can we learn from her experiences?
Continue reading “Leadership Interview: Caroline Wu ‘My Coaching Journey’”
It is not OK to miss deadlines. It is also not OK to meet a deadline by impacting negatively on quality. How I learnt to balance impatience to produce results with a need to focus on the quality of the outcome.
During the early start of my professional career, I gave a lot of value to get things done fast. I was an impatient operator whose only focus was execution with acceptable results. Now, ‘acceptable’ is very subjective word that can have a lot of different meanings depending of the one who use it. Later I found out that acceptable results often lead to rework. Continue reading “Procrastination and Creativity”
In this article I share my personal perspective of women as professionals and what I dream for my daughter’s future in business. I want her to be respected by others for what she is, for what she knows and for her to become a successful business woman. That is the dream I dream for her!
The future of children is every parent’s lifetime project. In this article I share a short story about my Mom, the dreams I have for my daughter and how this is linked to my leadership style and women in the workforce.
Continue reading “Dreams I Dream for my Daughter. A Successful Business Woman.”
We follow the fortunes of a senior leader in Northern Europe over a three year period as he learns and applies his newly acquired coaching skills and ends up a senior director spreading the coaching gospel to his direct report leaders.
I first started working with the Top Team at Maersk Northern Europe Liner Operations Cluster (NEULOC) in Rotterdam when I visited them to kick off the Coaching Master Class program in December 2012. At that time Hans Augusteijn was a Senior General Manager, a member of the senior management team and starting out on his coaching journey. Here he reflects on that journey three years on. What has he learned along the way? What can we learn from his experiences?
Continue reading “Leadership Interview: Hans Augusteijn ‘My Coaching Journey’”
How does the leader help their team see positive opportunities and embrace organisational change? Here is a simple model to help team members better understand their emotions, evaluate options, achieve emotional balance and make choices on the way forward.
I was sleeping last night when I suddenly woke up at 2 am and started thinking about the first team meeting that I planned to do next morning with my newly appointed unit of operational execution. I was debating with myself of the best way of making them embrace change and achieve emotional balance. How could they achieve improvement and take ownership as leaders of the change we, as a team, wanted for our professional career and life enjoyment. How could I explain to them that is good to have problems because this would become our driver that will make us feel so uncomfortable that we would be 100% convinced of the need of change for us?
Continue reading “Change Leadership: The Eternal Search for Emotional Balance”
Successful leaders recognise they have a crucial role to play during organisational change.
The recognised wisdom about organisational change is that we do not change people – they choose to change for their own reasons. This means the unit of change in this process is ONE. It is not about one-way briefings or team sessions – it is about the individual. This means the ‘real’ dialogue about change is about ‘What’s in it for me’ (WIIFM) and takes place in private in short structured sessions between a colleague and his/her Leader. In 2013 I interviewed Morten Mortensen, APALOC Head of Contract Management for Maersk Singapore, about how he was coaching for change leadership and checking the temperature of employee response to change.
Continue reading “Leadership Interview: Morten Mortensen ‘Checking the Temperature of Employee Response to Change’”
There are decision making lessons for leaders in the Chilcot Report into the 2003 Iraq war which has been published this week. I map these lessons back to key leadership competencies and look at Judgement, Execution & Influence.
Parliamentary copyright images are reproduced with the permission of Parliament.
This is the week that the long awaited Chiclot Report was published. Sir John Chilcot has presented his findings on the UK’s involvement in the 2003 Iraq War. The report covers UK government policy decisions made between 2001 and 2009. There are hard lessons to be learned from this report for politicians, their advisers and civil servants. I have taken a look at key findings and asked what leaders can learn from them.
Continue reading “Chilcot Report: Decision Making Lessons for Leaders”
What can a Business Leader learn from the role of a Theatre Director?
Have you ever wondered how a Theatre Director brings together a cast of often high ego actors to deliver an excellent production? A Theatre Director can often be like a new Leader: pulling together a disparate group of people that they may not have had any say in the selection of. Here we look at seven key principles of how a Theatre Director works with a company of actors which apply equally to how a Business Leader works within an organisation.
Continue reading “The Collaborative Leader: Learning from the World of Theatre”
Translating strategy into operational reality; breaking down strategic priorities or business initiatives into key tasks and identifying accountabilities; establishing communication channels, capacity, processes, resources and systems to ensure effective implementation and delivery of business goals; tracking progress.
In my previous post ‘Is impossible a fact or an opinion?‘ I wrote about arousing the earnest desire to win and that ‘impossible’, in the context of aiming higher, is an opinion! In business we often use armies or sports analogies when devising strategies to make it ‘catchy’ to our people. After all, we cannot win without the support and engagement of people. A leader succeeding without its people is the part where to me ‘impossible’ become a fact.
Last week it was commemorated the centenary of ‘the battle of the Somme’ and I thought ‘Battle readiness’ could be a handy topic for my next post.
Continue reading “Battle readiness. How can leader know the team is ready? And more importantly, how to ensure we are ready?”