Putting that aside, however, what if Greta is right and our
planet is standing Tom Daly-like on its tiptoes on the edge of a very high
diving board and could all too easily plummet into some catastrophic climatic
cauldron? As coaches, mentors, managers
or leaders, are we providing destabilising counsel that cumulatively will
increase the likelihood of that fall occurring?
Or, are we exerting enough influence upon those we work with to cause
them to start to think differently or, cliché warning, to think outside the box?
It’s been a while since I’ve posted a “how to”-style article and I thought it might be helpful to have a quick look at some tools that can help with one of the most challenging part of anyone’s job. The title is of course tongue in cheek but there are small things we can do that will make a transformative difference. Things no one told Phil Davison in the video above. Don’t be Phil.
It’s funny, as sophisticated communication is the one gift humans have that surges us far beyond all other intelligent life; yet it is the cause of so much confusion and uncertainty in both our professional and personal lives.
As an actor, I love communication. Like anyone, I don’t always get it right but when I was 17, performing in a Shakespeare lead for the first time at school, I discovered that the relationship between me and the audience was one I inherently understood. I felt powerful in that space. I had found where I belonged. My journey to Coach has been a long and winding one (politics degree, actor training at the Royal Academy of Dramatic Art, professional actor, professional theatre director, coach, business leader) and I am passionate about sharing the thrill I felt as that 17 year old with others. I hope I can help them, if not love the dynamic created when speaking to an audience, to at least approach it without fear or trepidation.
So here are 10 perspectives on successful communication. Where I’ve italicised I am referring to a skill or technique to implement.
I’ve been thinking a lot recently about longevity – its impact on the modern workplace, our leaders, our health. All thoughts prompted by a great book called The 100 Year Life by Lynda Gratton and Andrew Scott.
And it’s funny how, as I’ve allowed this particular thread
to lead me hither and thither, I’m increasingly struck by the sense that this
brave new world perhaps isn’t all that it’s cracked up to be.
Now, I’ll be the first to admit that I embrace my inner “grumpy
old man” a little to easily, but bear with me.
Well being or being well?
As someone who works in learning, I’m very aware of our
propensity, as learning professionals, to be taken in by the latest “shiny”
thing, and I think it’s fair to say that wellbeing, mental health awareness,
mindfulness and resiliance training are the sparkly new kids on the block…
And whilst I’m unconvinced by the claimed benefits of these “interventions”(which, by the way, is something only the UN should do) there’s a serious question to be asked about why, it would seem, people are so unhappy? According to the Trading Economics website, the average weekly hours worked in the UK are 32 – so we aren’t working ourselves into an early grave – and whilst we’re being sombre, the suicide rate is at its lowest for 30 years according to the Samaritans.
Yet, all I hear is how stressed people are, how much they
have to do and how little time they have to do it in. So, clearly, there’s a disconnect somewhere.
The key question being – where? Which made me wonder if our problem is one of quantity
Have you ever heard or met “a Master in resolving conflicts”? No. Well, you might be one yourself.
Weare all Master of something
Like in every other aspect in life we can become experts in
any field, by doing something right for a long time, changing your wrongs into
rights to a point where you can give advice, create awareness, provide recommendations,
or even give instructions on subjects that we master.
When it comes to conflicts, especially in the working environment, a leader should not become a Master in resolving those conflicts but rather a Master in avoiding, stopping, reducing the possibilities for such conflicts to occur.
Now, please don’t get me wrong, they will always be conflicts but in the same way a leader is prepared to resolve them his concern should be creating a team environment where conflicts are less.
I had leaders who created conflicts and that is even worse.
They say it allowed different ideas to be known and keeps team on their feet.
In my opinion that could not be further away from the truth, such leaders are
only creating several momentums that will unavoidable end up in good valuable
members of the team to leave and restrain new eligible ones to join.
serious disagreement or argument if not handled on time, can linger to
the point that it blocks creativity, participation and obviously there goes
teamwork through the window. For me the biggest and most important part of
resolving any conflict is not in how good communicator you are as how great
listener you are.
When you really listen others is when the magic starts. The conflict might not be generated by what is being said but by what is not being said and in that case, if you are not paying attention you will always face the same issue no matter how well you think you handled it.
will also allow you to find the root cause and eliminate it once and for all
making you a real Master in resolving conflicts.