Engaging with feedback

The regular interactions between leaders and team members are what form the foundation for an engaging workplace and yet it is an area with room for improvement.

In our team we will soon receive our annual employee engagement survey results. This a regular exercise in many companies and one that sheds light on dynamics of team performance, culture and wellbeing.

It is however only providing a snapshot. A moment in time with limited scope for understanding nuance, personal differences and context. The feedback is highly important and the initial response rate also provides an interesting insight, yet this data must be used as part of a wider approach to engagement if we are to truly create aligned & high performing organisations.

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The power of story

What are the key components of a good business story? How do you tell the story in a way that connects to your audience?

Stories, stories, stories

It’s almost a becoming a cliché that people need to tell stories at work. In the last five or so years it seems that everyone is asking for storytelling training in the hope that, somehow, it will make everything more interesting and no one need experience death by PowerPoint ever again. But what do we mean by storytelling and are people even asking for the same thing when they use that term?

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Stop washing fish!

Your engagement strategy isn’t working!

Your engagement strategy isn’t working…I don’t know what that strategy is, I just know it isn’t working!

Don’t take my word for it though. Google it.

The numbers vary depending on which article you read but the headlines are fairly similar – about 70% of the UK workforce feel disengaged, which is costing UK Plc about £70 billion a year.

If the number of disengaged employees is that high, then it’s not difficult to imagine that some of those people are in your business, or your office.

Let’s be honest, if I gave you a piece of paper you could name them.

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Gees/Ubuntu… what I learned about leadership from the Springboks

I am a proud Panamanian who was blessed with the opportunity to live in South Africa for almost 4 years as an expat and can say that understanding their national identity was confusing in the beginning, interesting during the process and fulfilling when I felt like a South African. Nothing that you learn about South Africa and Mr. Mandela from overseas can prepare you for this magnificent experience. I have never seen any group of people with so many differences coming together for one common goal: The Rugby World Cup. After experiencing the Springboks (this is what they call the South African rugby national team) winning the 2019 World Cup, every little piece of knowledge about the country’s identity came together and taught me a great lesson about leadership.

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