Communicating with Impact is one of my Bitesize Leadership Techniques. They are exactly what the title suggests. Short snippets of leadership tips, tools, process and ideas for you to use on a just-in-time basis. Use them as an update and to refresh your leadership professionalism. You could call it leadership in a hurry!
What & Why
Communicating with Impact is about expressing your thoughts, feelings, and ideas in a clear, succinct and engaging manner in both one-on-one and group situations. Adjusting your tone, language and emphasis to capture the attention of your audiences. Delivering written communication that influences your audiences.
Benjamin Franklin, American Founding Father was quoted as saying: “Tell me and I forget, teach me and I may remember, involve me and I learn.”
Communicating with Impact is about listening and expressing yourself and in a way that creates insight and understanding, builds trust and inspires people to take action.
Here are some practical principles you can follow for Communicating with Impact:
- Organise your ideas for common understanding. Break information down into key points and simplify. What are your key points? What do you want people to do? Prepare, practice and review what you are going to say. And plan for the reaction of those you will be speaking to.
- Tune in to your audience. Analyse your audience and tailor your messages to their needs. What tone should you adopt? What pace is best for them? Stay tuned. Be aware and in the moment.
- Dramatize your delivery. Look within yourself for your personal passion for the subject and for your audience. What will grab their attention? What are their hopes and concerns? Make sure your body language is congruent with what you are saying. Manage your pace and composure. Use dramatic pauses to effect. Focus your attention on ‘owning’ the space. Use short and concise sentences. Tell a strong story to connect with people.
- Listen attentively. Encourage audience involvement and practice active and attentive listening. What rhetorical questions can you ask? What challenges can you lay down? Use active listening and deep listening to gain a deeper understanding.
Leadership Learning Modules This article is an executive summary of the LARA Leadership Learning Module ‘Communicating with Impact’. The set of ten modules will be available soon on Amazon Kindle. Use the ‘Follow Us’ box below to get updates.
Communication Skills Training See the excellent training for groups and teams from RADA Business
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