A lot has been written about listening skills. I list some good further reading from eminent sources below. There is also ‘Levels of Listening’ in the Coaches Toolkit on this website. I recently decided to do my own research into the subject. OK, my research methods were a bit wonky and my sample sizes tiny …. however I thought I would share my findings and see what you think. Five things to avoid and five ideas to inspire.
If asking purposeful questions is the front end of coaching then active listening is the tail end where the real work gets done. But who is really listening?