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Trevor ShermanWelcome to The Leadership Coach 2018. This is where we meet to exchange ideas on what makes leadership at all levels in an organisation really work.

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Trevor Sherman

The Leadership Coach

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Carillion: just an isolated symptom or the first case of corporate Ebola?

Carillion – the politicians’ view

“Carillion had a ‘rotten corporate culture’” screamed the headline above the article in the business section of BBC’s news website on Wednesday, May 16th, see  http://www.bbc.co.uk/news/business-44129678.

The article remarks, “In a damning 100-page report, the Work and Pensions and the Business, Energy and Industrial Strategy committees said:

The Big Four accountancy firms were a “cosy club incapable of providing the degree of independent challenge needed”

Carillion’s collapse had exposed “systemic flaws” in corporate Britain and showed regulators were “toothless”

And warned “Carillion could happen again, and soon”

Furthermore, the two committees called Carillion’s rise and fall “a story of recklessness, hubris and greed“.

Undoubtedly, these are strong words.  Despite emanating from two bodies representing a larger group of people, MPs, in whom the public have lost trust and respect, they should not be disregarded as an example of the pot calling the kettle black, of people throwing stones in glass houses.  They beg a broader question being posed.

Continue reading “Carillion: just an isolated symptom or the first case of corporate Ebola?”

IF YOU DON’T WANT TO, DON’T…SAY NO!

Are you a “Yes-all the time-round the clock-person”? , Do you feel bad when you say No, so you immediately go to a “but” that opens a lines of real or unrealistics reasons to eventually say Yes?, Do you know why do you do it? Want to experience the “FREEDOM” that saying “NO” can bring to your life?, then let me share what I did to stop feeling guilty by really wanting to say no, and always ended up saying yes to everyone.

Continue reading “IF YOU DON’T WANT TO, DON’T…SAY NO!”

Absolute Power

A terrible Injustice

Today I was had.

It’s not a great feeling and it’s left me furious. As I reflect on the particular circumstances of the scam (no crime, just a disingenuous shop owner) I find myself trying to understand the nature of my rage. Because that’s what I feel. Rage.

It’s shouldn’t be a big deal. I have a new charger for my mac that works, but it’s not worth the money I paid and not as good as the proper Apple product. So why am I so upset by the incident?

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I’m as mad as hell

A credible role model?

Brian Cranston won this year’s Best Actor Olivier Award for his role of Howard Beale in Network.  In recognition, I thought his infamous mantra, “I’m as mad as hell and I’m not going to take this anymore!” should fire us up not to accept poor customer service.  Otherwise, you have to bite your tongue and meekly walk away.

Rant and rave

Not long after his appointment as CEO of Barclays Bank, the “Montreal Marauder” to give Matthew Barrett his sobriquet, remarked in an interview with the Independent newspaper in August 2001, “The consumer, whatever they are buying, is long suffering. A service revolution is a little overdue. I find the legendary politeness of the English to be not in their self-interest. I think they should be ranting and raving at the service they get, wherever they are getting it, banks included. The consumer cuts business too much slack in this country.”

Why did Matt mention only the English? Why didn’t he include the other home nations?  From Scotland, if speaking today, he could have chosen the Simpsons characterisation of a Scot in the form of Orkney-born “Groundskeeper Willie”.

Alternatively, that of Robert Carlyle’s foul-mouthed, violent Begbie in Trainspotting.  I’ll leave you to search Google for comparable examples from Wales and Northern Ireland.

Continue reading “I’m as mad as hell”

How to be HAPPY TODAY, TOMORROW and repeat it all over again

During my years in the corporate world as a leader, I met leaders in different levels who despite being “successful” professionals were not happy individuals.  We already know that if you are not someone who seeks happiness by enjoying moments and being thankful, it will show in other roles of your life impacting the way others may see you.

Continue reading “How to be HAPPY TODAY, TOMORROW and repeat it all over again”