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In Biblical terms, the four horsemen of the Apocalypse were Pestilence, Famine, War and Death. An American psychologist, Dr John Gottman, who researches divorce and its causation, identifies four new horse riders that he names Criticism, Defensiveness, Contempt and Stonewalling. The adverse impact of these behaviours apply in organisational leadership just as much as marital relationships.
I work at a world leading drama school and as you would expect, it’s an institution full of stories. Which is lucky, as for some time now, storytelling has been at the forefront of countless organisations’ learning needs.
It is the day of the 10th anniversary of the WOW! Awards gala at the Tower of London. I thought it would salve my anger to write about the train “service” my local train operating company, Greater Anglia, “provides”. As a corporate entity it has about as much chance of winning an award as a chocolate remaining in a solid state in a furnace.
Today also saw the annual announcement of the increase in rail fares, 3.1% in January 2019.