Leadership Interview & Coaching Case Study 2: Samson Zhou, Sales Manager Shanghai

Exactly one years ago today I published the article ‘Leadership Interview & Coaching Case Study: Samson Zhou, Sales Manager Shanghai’ in which sales manager Samson Zhou was coaching his direct report Tracy Zhi. Here is the latest interview with Samson by his manager Allen Tu about his coaching for sales performance success with another direct report – Eileen Sun.

Allen Tu is KCGFF Sales Team Leader for Maersk (China) Shipping Co. Allen attended my Coaching Master Class programme in Shanghai in 2011. Using my material he kicked off his ‘Buddy’ coaching programme in 2016 for his direct report sales managers. He regularly keeps me in touch with their progress. Allen gave Samson feedback how pleased he was to see Eileen’s business performance improvement in Quarter 4 2017, which he believes relates to Samson’s participation in the ‘Buddy’ programme. He asked Samson to share his recent coaching story as an inspiration for others. Samson is showing really professional attention to detail and thoughtfulness as a coach. And as you will see from the end of the interview below, the story has a very happy ending. Congratulations to both Samson and to Eileen.

 

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Preparing & Planning for Coaching 3 – Creating Coaching Opportunities

Creating Coaching Opportunities

Back in the summer of 2016 I wrote two articles about Preparing & Planning for Coaching. One of the delights of Blogging is to see which articles stand the test of time and are regularly being read by visitors to the website. Such is the case for ‘Preparing & Planning for Coaching’. Here is the next article in the series: ‘Creating Coaching Opportunities’.

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Living and Leading in Turbulent Times

Sweet Pea Lathyrus Odoratus

My recent period of turbulent times started innocently enough – with a neighbour giving us a bunch of wilting Sweet Pea plants (Lathyrus odoratus). The plants were not showing much sign of life, so I decided to save them. What then followed were a series of challenging events which, taken in the whole, have provided some valuable lessons for life. But this is not a horticultural blog so what I’ve looked for is how life informs leadership, and vice versa.

Now that I’m almost freed from the shackles of daily commercial endeavour, I find I take more valuable time to reflect on the lessons that life throws at me. My friend and Guest Author Domingos Silva put it so well in his recent Blog article: “I never lose. I either win or learn”. Domingos in turn was quoting from Nelson Mandela.

What were my challenging events – my turbulent times – and what were the lessons for life and leadership?

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The Confident Coach 5: Feedback in Coaching

Feedback in Coaching

This is the fifth in a series of five articles about The Confident Coach. I thought it would be interesting to discover the factors new coaches starting out on their coaching journey report they are confident about; and how this is a predictor of their ultimate success. To do this we must track their progress over the first 18 weeks of the Coaching Master Class programme. Here’s how the programme works. After the initial training I run three coach-the-coach sessions at six week intervals. Session one focusses on the new coach’s confidence in the five key elements of the training. Session two on the business results being achieved with coaching. And session three to assess coaching capability. A couple of years ago I ran a worldwide Coaching Master Class programme for 100 top leaders. I’ve looked at my notes from coach-the-coach follow up sessions with the top 20 from this group to see what makes them ‘Confident Coaches’.

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