It’s almost a becoming a cliché that people need to tell
stories at work. In the last five or so years it seems that everyone is asking
for storytelling training in the hope that, somehow, it will make everything
more interesting and no one need experience death by PowerPoint ever again. But
what do we mean by storytelling and are people even asking for the same thing
when they use that term?
I am a proud Panamanian who was blessed with the opportunity to live in South Africa for almost 4 years as an expat and can say that understanding their national identity was confusing in the beginning, interesting during the process and fulfilling when I felt like a South African. Nothing that you learn about South Africa and Mr. Mandela from overseas can prepare you for this magnificent experience. I have never seen any group of people with so many differences coming together for one common goal: The Rugby World Cup. After experiencing the Springboks (this is what they call the South African rugby national team) winning the 2019 World Cup, every little piece of knowledge about the country’s identity came together and taught me a great lesson about leadership.
Delegation and Follow Up is one of my Quick Coaching Tools. They are exactly what the title suggests. Short snippets of coaching tips, tools and ideas for you to use on a just-in-time basis. Use them as an update and to refresh your coaching practice and professionalism. Because of this you could call it ‘coaching in a hurry’!
Many of the best things about growing older are based around the friendships we accumulate along the way. Good friends we know we can rely upon. Who we can turn to at short notice. And who always make us feel happy, comfortable and warm. Losing an old friend like that is always a shock – even if, as in this case, it is merely a much loved old jacket.
I am enjoying teaching my 18-month old granddaughter new words using wonderfully colourful Dorling Kindersley books . It’s marvellous as we go for walks around our village and she spots cats, dogs, horses, cows, birds and butterflies (pronounced blies). Using the word “despondent” to describe Eeyore is beyond her pronunciation ability yet, but I succeeded in getting my eldest daughter to describe herself as obstreperous (“optrous”) by the time she was two. We’ll see how my granddaughter’s eloquence progresses over the next six months.
This joyous activity gave cause to this Grandad to consider how some of the keystone words from the lexicon of organisational leadership are used… and abused. Accordingly, here is the first half of the alphabet with my thoughts about the real meaning of some of those vital words; more next month!
If you live in Britain at the moment it’s completely impossible to escape the turmoil of Brexit. It’s become a national obsession and regardless of which side of the camp you sit on, the crisis unfolding is frustrating and embarrassing to witness.
Last week was an extraordinary week of news and yet it’s amazing what manages to capture the national attention. One of the biggest talking points wasn’t a matter of policy, it wasn’t arguments about the proroguing of the UK Parliament, it wasn’t even about whether you support leave or remain: it was about body language. Specifically that the way we sit should say ‘I’m ready‘. Readiness means we can respond from a confident and assertive place and maximise our personal impact.
This is great news for me as it exemplifies the power of
non-verbal communication and how aware we need to be of the messages we broadcast.
Several years ago, I was undergoing a coaching certification training course that had an important and continues to have an important impact on my continuous evolution. During this time, I was introduced to a statement that took me some years to digest: We are responsible for everything that happens to us. Then I realized that for most of my life I have been playing victim and making other people responsible for my own tragedies. Don’t get me wrong, I don’t believe that we can control everything that happens to us, but I do believe that we have more control over our lives than we acknowledge. One crucial part of attracting good into our life is to develop a personal brand. Over the years, I have been reflecting on this and found words that are commonly associated with a good personal brand. Words like driver, leader, reliable, efficient, effective and getting things done. I would invest great effort into adding these words to my personal brand.
Putting that aside, however, what if Greta is right and our
planet is standing Tom Daly-like on its tiptoes on the edge of a very high
diving board and could all too easily plummet into some catastrophic climatic
cauldron? As coaches, mentors, managers
or leaders, are we providing destabilising counsel that cumulatively will
increase the likelihood of that fall occurring?
Or, are we exerting enough influence upon those we work with to cause
them to start to think differently or, cliché warning, to think outside the box?
It’s been a while since I’ve posted a “how to”-style article and I thought it might be helpful to have a quick look at some tools that can help with one of the most challenging part of anyone’s job. The title is of course tongue in cheek but there are small things we can do that will make a transformative difference. Things no one told Phil Davison in the video above. Don’t be Phil.
It’s funny, as sophisticated communication is the one gift humans have that surges us far beyond all other intelligent life; yet it is the cause of so much confusion and uncertainty in both our professional and personal lives.
As an actor, I love communication. Like anyone, I don’t always get it right but when I was 17, performing in a Shakespeare lead for the first time at school, I discovered that the relationship between me and the audience was one I inherently understood. I felt powerful in that space. I had found where I belonged. My journey to Coach has been a long and winding one (politics degree, actor training at the Royal Academy of Dramatic Art, professional actor, professional theatre director, coach, business leader) and I am passionate about sharing the thrill I felt as that 17 year old with others. I hope I can help them, if not love the dynamic created when speaking to an audience, to at least approach it without fear or trepidation.
So here are 10 perspectives on successful communication. Where I’ve italicised I am referring to a skill or technique to implement.