Astroturfing

I intend to keep this blog short; I hope that is a pleasing first sentence.  I want to toss you a tough piece of meat to chew on or, rather, give you a piece of astroturf to lay…

Last Week Tonight

 

 

Are you fans of UK satirist, John Oliver, and his HBO show “Last Week Tonight”? It is broadcast in the UK on Sky Atlantic.

For me, it is required viewing on a Monday night.

 

This week, after his usual verbal fusillade at President Trump, Oliver does a lengthy piece about something called “Astroturfing”.  You can watch it here, https://www.dailymotion.com/video/x6rxztfThere is an ad for a web-site building business fronting the piece. 

As ever with Oliver, his soliloquies contain some strong profanity.  His frustration at the legal advice constraining him from saying what he wants to remark is palpable and a joy to watch. 

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The curse of the accidental manager

On July 12th, the FT published an article headlined “The UK’s productivity problem: the curse of the ‘accidental manager”, you can find it here – https://www.ft.com/content/b96ce8f2-5dd9-11e8-ad91-e01af256df68.

Are pork pies good for you?

It is somewhat disquieting to read that the “Peter principle”, see https://en.wikipedia.org/wiki/Peter_principle, continues to thrive in UK business.  Our poor productivity performance arises because too many people gain promotion into managerial roles beyond their level of natural competence.  However, in the firm featured in the FT article performance is improving.

It strikes me, however, that simply hanging up figures of Superman (is this unconscious bias by the firm’s leaders?), and doling out pork pies are rather superficial practices.  The only likely outcome of this epicurean approach is hardened arteries.

The firm’s performance growth is due to its managers doing something much more profound, i.e. the way they “serve” their employees, see Robert Greenleaf’s Servant Leadership, https://www.amazon.co.uk/Power-Servant-Leadership-Robert-K-Greenleaf/dp/1576750353/ref=sr_1_3?ie=UTF8&qid=1531821205&sr=8-3&keywords=robert+greenleaf.

At the simplest level, they should be talking to their employees as equal partners striving for success.  When this is achieved, I hope they’re rewarded with more than cholesterol laden pies!

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Look Who’s Talking Too

We expect people to know how to communicate brilliantly. In fact, we take this skill so for granted that we don’t bother to teach so called “soft skills” at school, at university or even in most work-placed training environments.

If you have been on a training course that I have run, you will likely have heard me lament this fact.

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The “H” Factor

 

The Journey of Digitalization

In the last six months, I have been involved in the journey of digitalization. I am very passionate about it as there is no limit to what can be achieved when a large group of professionals get together and commit themselves to do things that have not been done before in the shipping business.  However, this journey also brings an opportunity to start thinking about the role of humans in this process.

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