Leadership Interview: Hans Augusteijn ‘My Continuing Coaching Journey’

We last checked in with Hans Augusteijn on the progress of his personal coaching journey back in 2016. A lot has happened with him since then in terms of career progression and taking on bigger and more global leadership challenges. In 2017 Hans was promoted to Global Head of Intermodal Transport for Maersk Transport and Logistics Division. And recently this year he became Global Head of Delivery.

I went back to three key questions I asked Hans in my 2016 interview to find out where he is now on his continuing coaching journey.

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My 2018 Coaching Journey: Finding the Path to Me

With the end of the year approaching fast, I’m sure I’m not alone in taking a moment to reflect on the past 12 months and what it’s meant to me both personally and professionally.

Don’t worry, this isn’t one of those terrible articles titled “10 things you need to do to be a success in 2019” but I did want to share something that’s helped me, with the hope that it will help you too.

By way of context, 2018 has been a challenge. I work in a traditional industry, that faces a severe skills shortage and, if I’m honest, a distinct lack of imagination about how to solve it.

My own organisation is not without its frustrations, and our own attempts to be creative and innovative in the way that we approach the development of our people – I’m Head of Learning – can often feel like they just aren’t impacting quickly enough. It always feels like we should be doing more.

And on a personal note, earlier in the year my mum was diagnosed, quite unexpectedly, with an aggressive form of brain cancer. After a short illness she passed away in May.

As the year continued I think it’s fair to say that all the above started to take a toll. I began to “leak” as a result of my frustrations.

So, what to do? Well, as someone fortunate enough to have both a coach and a mentor, I thought I should practice what I preach and look for some support. Continue reading “My 2018 Coaching Journey: Finding the Path to Me”

The curse of the accidental manager

On July 12th, the FT published an article headlined “The UK’s productivity problem: the curse of the ‘accidental manager”, you can find it here – https://www.ft.com/content/b96ce8f2-5dd9-11e8-ad91-e01af256df68.

Are pork pies good for you?

It is somewhat disquieting to read that the “Peter principle”, see https://en.wikipedia.org/wiki/Peter_principle, continues to thrive in UK business.  Our poor productivity performance arises because too many people gain promotion into managerial roles beyond their level of natural competence.  However, in the firm featured in the FT article performance is improving.

It strikes me, however, that simply hanging up figures of Superman (is this unconscious bias by the firm’s leaders?), and doling out pork pies are rather superficial practices.  The only likely outcome of this epicurean approach is hardened arteries.

The firm’s performance growth is due to its managers doing something much more profound, i.e. the way they “serve” their employees, see Robert Greenleaf’s Servant Leadership, https://www.amazon.co.uk/Power-Servant-Leadership-Robert-K-Greenleaf/dp/1576750353/ref=sr_1_3?ie=UTF8&qid=1531821205&sr=8-3&keywords=robert+greenleaf.

At the simplest level, they should be talking to their employees as equal partners striving for success.  When this is achieved, I hope they’re rewarded with more than cholesterol laden pies!

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Totito’s space (The comfort zone)

“In order to prove to yourself what you are capable of doing, you need to step out your comfort zone, otherwise you are limiting yourself and you will never grow”, sounds familiar?.

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Doubting yourself: Why actions not always lead you to results

You automatically push success away when you don’t believe in your capabilities and abilities. If your mind doubts your actions will not follow and you will not get the expected results, as simple as that. Continue reading “Doubting yourself: Why actions not always lead you to results”

It takes a village…

‏In the short time since I last submitted a blog it seems the world has taken another step along the path to crazy. The scandals of Weinstein, Westminster, and Spacey et al say nothing good about the world in which we live…

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Five things no one likes to hear and why

In my youngsters days, at some point, I felt uncomfortable when someone told me one of these phrases, and even though I’ve learned how to act upon them, these for me are the top 5 things no one enjoys listening to and I want to share them with you. I’m pretty sure you will even agree with me on the reasons why.

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Vive La Difference

My Grandmother, may she rest in peace, had a saying: “If everybody liked the same thing, everybody would have fancied your Grandad!”

I mention this only because I’m struck by the continuing belief that in order to be a great leader you must treat all your people the same – and a fear that if you don’t you’ll be castigated in the name of equality.

This was brought sharply into focus for me recently whilst watching a training session where the group was asked if it was ever acceptable to discriminate in the workplace. After a slightly awkward silence the group responded dutifully that it was not – only to be told by (the fantastic) Chrissi McCarthy, of Constructing Equality, who was leading the session that, not only is it okay, but that they’re already doing it…

The shock was palpable…clearly this was some kind of mistake. This was a group of seasoned professionals with many years’ experience and a great deal of success under their belts. We wouldn’t – we couldn’t – possibly discriminate…except that we do. As professionals we are paid to make discernements and differentiations all the time.

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Leadership Interview: Cynthia Li ‘My Coaching Journey’

Cynthia Li, Shanghai

I started working with the Top Team at Maersk Line East China Cluster (PRE) in Shanghai when I visited them in April 2011 to kick off the Coaching Master Class program. Cynthia Li was Customer Service General Manager and starting out on her coaching journey.

Here she reflects on that five year journey. In 2013 Cynthia was promoted and moved from Customer Service to sales as Key Client General Sales Manager. In 2016 Cynthia jumped ship (pun intended) and joined Swire Shipping in Shanghai as Head of Commercial for mainland China and Hong Kong. What has Cynthia learned from her broad experience as a senior leader in the shipping industry? What can we learn from her coaching journey?

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