Is never business, is always personal… a story about passionate people

By getting to know people’s passion you will understand the value of what they bring to the team.

I was attending a town hall (meeting) and one of the topics being covered was safety. In shipping, safety plays a major role in our work. Usually, these talks are pretty straight forward, more about following processes.  The speaker threw a question at us that got me thinking. He asked us, “who should get the recognition, the firefighter who puts out the fire or the safety inspector who prevents it?”. Later that night, I continued to reflect on this question over a glass of wine and realized that both sides had strong points. The firefighter needs to perform under severe stress which is needed in high performing teams, but the security inspector’s dependability saves a lot of time and resources. In conclusion, both roles are needed when you assemble a team, but I was not yet satisfied with this reflection and continued to think about it for a week as I felt that I was missing something.

Then it hit me one night. What if I spent time talking to the firefighter and the safety inspector in order to understand more about why they do what they do and what motivates them to do it every day? By getting to know their passion I will understand the true value that they add to the team.

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Quick Coaching Tools – Rapport

Rapport is about matching and synchronising with your coachee to achieve the greatest level of understanding and success.

Rapport is one of my Quick Coaching Tools. They are exactly what the title suggests. Short snippets of coaching tips, tools and ideas for you to use on a just-in-time basis. Use them as an update and to refresh your coaching practice and professionalism. You could call it coaching in a hurry!

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