Tag: trust building

Trust: The Underrated Enabler

My mother was a tough lady and in order to be trusted and supported, I needed to earn it. Every time I look for a new position I do research about how trust is managed within that specific team and if I will be in a key position to influence trust.

my-brothers

I was traveling from Cape Town to Panama to attend my mother’s funeral and my brothers agreed that I would speak at the ceremony. I was sitting on the plane trying to think what to write since she has been a huge influencer in my personal and professional life. It was an impossible task to fit it all in one speech. Then I decided to just focus in one word that will define her greatest legacy in my life. After hours of thinking that the perfect word was ‘trust’. She trusted me to do well, always. It didn’t matter how much I failed in something, she will always be there to cheer for me.

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Leadership Interview: Caroline Wu ‘My Coaching Journey’

We follow the fortunes of a senior leader in China over a four year period as she learns and applies her coaching skills in three different and progressively more senior job roles and ends up Managing Director of a significant business unit with full P&L responsibility.

I first started working with the Top Team at Maersk Line East China Cluster (PRE) in Shanghai when I visited them in April 2011 to kick off the Coaching Master Class program. Caroline Wu was a member of the senior management team and starting out on her coaching journey.

I was very fortunate to be working with Caroline at that time. She translated my facilitator guide into Mandarin for the train-the-train roll out of the program. She also co-facilitated the program with me the following year for the North China Cluster (PRN) in Qingdao.

Here she reflects on that journey four years on. Caroline has been promoted twice in that period. I was lucky enough to capture her thoughts on her coaching journey at each stage. What has she learned along the way? What can we learn from her experiences?

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