Over the last 2 years, I have been blessed with the wonderful opportunity to lead an operational execution team and we have managed to put together a group of fine professionals. They combine knowledge and experience but also curiosity for improvement and a hunger for growth. It has reached a point where we need to stop and look around and reflect. The conclusion I have reached is that we dedicate ourselves to execute plans that are being handed to us… right? More reflection is needed to find the real purpose: We hold in our hands the service delivery promise to our clients. Suddenly a job with no apparent complexity has become one with the highest possible stakes.
Continue reading “Execution and Extreme Ownership The DIG/SET/SPIKE Principle”
In my previous post ‘Is impossible a fact or an opinion?‘ I wrote about arousing the earnest desire to win and that ‘impossible’, in the context of aiming higher, is an opinion! In business we often use armies or sports analogies when devising strategies to make it ‘catchy’ to our people. After all, we cannot win without the support and engagement of people. A leader succeeding without its people is the part where to me ‘impossible’ become a fact.
Last week it was commemorated the centenary of ‘the battle of the Somme’ and I thought ‘Battle readiness’ could be a handy topic for my next post.
Continue reading “Battle readiness. How can leader know the team is ready? And more importantly, how to ensure we are ready?”