Author: Trevor Sherman

Trevor Sherman: Author, Blogger and Coach. What do I do? I develop leadership training material and personal learning modules. I am the owner and operator of this Blog. I coach senior executives for their development and role transition. I am based in Northamptonshire UK and operate globally - in person and through technology.

Leadership Interview & Coaching Case Study: Samson Zhou, Sales Manager Shanghai

A case study about coaching for sales performance: building a closer relationship with the customer decision maker to drive more volume and meet sales targets.

Back in October 2016 I published an article ‘Coaching is Blooming in Shanghai’ about General Manager Sales, Allen Tu and his team. Allen attended my Coaching Master Class programme in 2011. Much to my delight he kicked off a coaching programme for four of his sales managers in 2016 using my material. He promised to keep me in touch with their progress. Here is the first coaching interview and case study.

Continue reading “Leadership Interview & Coaching Case Study: Samson Zhou, Sales Manager Shanghai”

Leadership Interview: Cynthia Li ‘My Coaching Journey’

We follow the fortunes of a senior leader in the shipping industry in China over a five year period as she learns and applies her coaching skills in progressively more senior job roles. She changes companies and ends up Head of Commercial for mainland China and Hong Kong.

I started working with the Top Team at Maersk Line East China Cluster (PRE) in Shanghai when I visited them in April 2011 to kick off the Coaching Master Class program. Cynthia Li was Customer Service General Manager and starting out on her coaching journey.

Here she reflects on that five year journey. In 2013 Cynthia was promoted and moved from Customer Service to sales as Key Client General Sales Manager. In 2016 Cynthia jumped ship (pun intended) and joined Swire Shipping in Shanghai as Head of Commercial for mainland China and Hong Kong. What has Cynthia learned from her broad experience as a senior leader in the shipping industry? What can we learn from her coaching journey?

Continue reading “Leadership Interview: Cynthia Li ‘My Coaching Journey’”

Preparing Yourself Mentally for Coaching – Part 2

What are the concepts of ‘good’ coaching? I ask leaders to read about the concepts of good coaching before they attend my Coaching Master Class training.

Preparing yourself mentally for coaching is about coming to a shared understanding with your boss and your peers on what ‘good’ coaching looks like. This is the second of two short articles on the concepts of good coaching. It is based on the pre-reading assignment I set for leaders attending my Coaching Master Class training.

Continue reading “Preparing Yourself Mentally for Coaching – Part 2”

Preparing Yourself Mentally for Coaching – Part 1

What are the concepts of ‘good’ coaching? I ask leaders to read about the concepts of good coaching before they attend my Coaching Master Class training.

Preparing yourself mentally for coaching is about coming to a shared understanding with your boss and your peers on what ‘good’ coaching looks like. This is the first of two short articles on the concepts of good coaching. It is based on the pre-reading assignment I set for leaders attending my Coaching Master Class training.

Continue reading “Preparing Yourself Mentally for Coaching – Part 1”

Leadership Interview: Michael Han ‘My Coaching Journey’

“I want more leaders in this Company join this great journey; once and forever this will change our way of leading people and managing business. As a coaching ambassador and trainer, I aim to help more people become professional leaders, to use these great tools in their daily life and become great coaches”.

I first started working with the Top Team at the Far East Asia Liner Operations Cluster (FEALOC) in Shanghai when I visited them in January 2013 to kick off the Coaching Master Class program. Michael Han was a member of the senior management team and had already made a start on his coaching journey.

Michael turned out to be one of the bright stars of the coaching work I did in 2013 in eight different worldwide locations. He is a great coaching ambassador and trainer. His humbleness meant he often used to hide this brightness. Here is an example. In one of our coach-the-coach sessions I gave Michael positive feedback on the great results he was achieving with his coaching. Then came the humble bit from him: “OK Trevor – that’s all bright side. But what can I do better?” In another example I observed this characteristic again in group sessions where he instinctively held back from offering his views on a topic to allow others to contribute. He was making sure others were able to shine.

Michael became a facilitator for Coaching Master Class program and rolled it out to the next leadership level in China and in Japan. He is a bright shining star for coaching in the Far East.

Here Michael reflects on his journey three years on. I took Michael through four stages of his coaching development journey to find out what he has discovered along the way, and what can we learn from his experiences.

Continue reading “Leadership Interview: Michael Han ‘My Coaching Journey’”

Leadership Interview: Keith Svendsen ‘Linking Coaching to Leadership Success’

“I believe that a successful manager in the 21st century needs to have coaching for performance as a tool in their leadership toolbox”.

I have known and worked with Keith Svendsen since 2010. I’ve had the opportunity to observe him in a series of progressive leadership roles over a number of years. He is an enthusiastic advocate for his business and for his company. He has a strong business vision and has always been focussed on developing people, giving people space to work and delivering results. I caught up with Keith recently for one of our rare face-to-face meetings. I took the opportunity to ask him about how he sees coaching linking to leadership success.

Continue reading “Leadership Interview: Keith Svendsen ‘Linking Coaching to Leadership Success’”

Is the British Prime Minister Coaching Her Cabinet Colleagues?

Coaching is being practiced at the very top of government

Parliamentary copyright images are reproduced with the permission of Parliament.

I have been a subscriber to the Spectator magazine for some time. In fact, it is the only ‘newspaper’ we take in my household. All of our other news arrives online. Once a week this noble publication, full of contemporary political and social commentary, slides through my letter box. Imagine my delight when a recent article by two top Spectator journalists seemed to imply that our British Prime Minister, Theresa May, is using the Coaching GROW model!

Continue reading “Is the British Prime Minister Coaching Her Cabinet Colleagues?”

Coaching is Blooming in Shanghai

Five years on and one of my Coaching Master Class participants is now running his own coaching programme for his managers.

I first visited Shanghai on business in 2009 and have returned a number of times since. I just love the bustle, the people, the parks and the gardens. The famous Yuyuan gardens pictured above is just one of many gorgeous places to experience. A promenade along the Bund on Sunday morning is another. But this is not a gardening website or a travelogue – it’s a Leadership Coaching Blog. So let’s get down to business shall we?

Continue reading “Coaching is Blooming in Shanghai”

Good Morning Jessica … Enjoy Life!

“Breath, breath …. enjoy life” Say good morning to Jessica Applewhaite-Walters, life coach from Panama.

I had the pleasure of working with Jessica in Panama when she was in the corporate world. Now she is working on her own account as a life coach for women. Take a look at her new website Jessica Coach.

As soon as you click the link you will smile. Guaranteed. Her smile, the uplifting music and her cheerful persona are infectious. Good luck Jessica. I expect you to change the lives of women around the world.

As Jessica says on her video welcome: “Breath, breath …. enjoy life!“

Who is Really Listening?

If asking purposeful questions is the front end of coaching then active listening is the tail end where the real work gets done. But who is really listening?

A lot has been written about listening skills. I list some good further reading from eminent sources below. There is also ‘Levels of Listening’ in the Coaches Toolkit on this website. I recently decided to do my own research into the subject. OK, my research methods were a bit wonky and my sample sizes tiny …. however I thought I would share my findings and see what you think. Five things to avoid and five ideas to inspire.

Continue reading “Who is Really Listening?”