Category: Leadership Coaching

Planning & Preparation
Carrying out the Coaching
Reviewing & Follow-Up

Leadership Interview: Susan Hunter my Leadership Transition Coaching Journey

Susan Hunter from APM Terminals Bahrain shares her leadership transition experience and the role that coaching played.

A leadership transition may at first seem like an onerous prospect. Especially if it involves a complete change of role, a relocation – or both. However in reality, with the right planning and coaching support, it can turn into an extremely rewarding and satisfying experience.

Over recent years the majority of my one-to-one work has been coaching for leadership transition. In 2018/19 I had the privilege of working with Susan Hunter. I was supporting her in her transition from Senior Global Director Operational Excellence to Managing Director at APM Terminals Bahrain. From a senior job at the centre of the business to a key P&L leadership role in the Khalifa Bin Salman Port in Bahrain. Quite a transformation in many ways. Most of our coaching sessions were conduction via Skype. The exception being an initial face-to-face session in London and my visit to Bahrain to meet Susan’s senior leadership team.

In this article I ask Susan to share her leadership transition coaching experience. I am most grateful to Susan for the taking the time in her busy schedule to answer my interview questions.

This is the third article in the series. Last year I wrote similar articles about Peter Drake’s and James Wroe’s leadership transition experiences, and the role that coaching played. In his article Active Leadership Onboarding James shared the six key factors that ensure a new colleague’s successful leadership transition.

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Quick Coaching Tools – Remote Coaching

Don’t stop coaching because you are working from home. Remote Coaching will be more important than ever during the Covid-19 pandemic.

Remote Coaching is one of my Quick Coaching Tools. They are exactly what the title suggests. Short snippets of coaching tips, tools and ideas for you to use on a just-in-time basis. Use them as an update and to refresh your coaching practice and professionalism. You could call it coaching in a hurry!

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It’s not what you’ve got…

Leading is a privilege. It’s not what you’ve got … it’s what you do with it. All about getting a grip of your leadership coaching role.

As the person responsible for our approach to fairness in the organisation I am often struck with a sense of imposter syndrome, because the fact is, I’m a middle-aged white dude with a decent education who comes from a stable, supportive, nuclear family. Privilege you might say.

I have a great job, in a well-established, well respected business, that affords me the means to live in a nice house, drive a nice car and keep rabbits! How middle class could I be? Not to mention the fact that – for anyone that missed it – I referred to myself as a dude in the paragraph above!

So, when I’m asked to talk about our efforts in the area of equality or fairness, whilst I’m happy to do so, I often feel like a fraud. Let’s face it – what would I know about how it feels to face inequality?

Yet the portfolio remains mine and I continue to work hard to educate myself and push the agenda as part of all the work that we do – despite the niggle…

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Making Coaching Stick

As business leaders, Learning and Development professionals, coach trainers and educators, what can we do to help make coaching training really stick?

The case for sticky coaching

Many businesses expect to increase their spending on coaching in the coming years, both on external coaches and on developing their own internal coaches. It’s no surprise then to find that conversations are increasingly turning to how we can make sure that coach training, whether as a formal, ‘pre-contracted’ activity or as a more ad hoc approach to unlocking potential and improving performance, ‘sticks’. At NG Bailey we’re no different. Over recent years we’ve taken four steps that are starting to make a real difference in our quest for sticky coaching; I’d like to share them with you.

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My First Article in 2020: My Wish For You As A Leader

I want my first article of 2020 to be about what I wish for you as a leader.

There is a huge amount of experience and knowledge written on this web site. This article is about what I wish for you as a leader.

There is a lot of sharing and also learnings not only for those who read but for those who write these articles.

Rather than sharing my knowledge and experience once more, I’ve decided that today on my birthday (50 years old!), a day where before we blow out the candles on the cake we close our eyes and make a wish,  I want my first article of the year to be about what I wish for you as a leader.

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Leadership Interview: Peter Drake my Leadership Transition Coaching Journey

Peter Drake from Rotterdam shares his leadership transition experience and the role that coaching played.

A leadership transition may at first seem an onerous prospect; however in reality, with the right planning and coaching support, it will turn into an extremely rewarding and satisfying experience.

Over recent years the majority of my one-to-one work has been coaching for leadership transition. In 2019 I had the privilege of working with Peter Drake. I was supporting him in his transition from General Manager to a Director role at A.P. Moller – Maersk North Europe Liner Operations Centre in Rotterdam. He certainly approached this with commitment and a great deal of enthusiasm. Most of our coaching sessions were conduction via Skype. The exception being one face-to-face session in August.

In this article I ask Peter to share his leadership transition experience and the role that coaching played. I am most grateful to Peter for the thoughtfulness and depth of his replies to my interview questions.

This is the second article in the series. Earlier this year I wrote a similar article about James Wroe’s leadership transition experience, and the role that coaching played. In his article Active Leadership Onboarding James shared the six key factors that ensure a new colleague’s successful leadership transition.

Continue reading “Leadership Interview: Peter Drake my Leadership Transition Coaching Journey”

Engaging with feedback

The regular interactions between leaders and team members are what form the foundation for an engaging workplace and yet it is an area with room for improvement.

In our team we will soon receive our annual employee engagement survey results. This a regular exercise in many companies and one that sheds light on dynamics of team performance, culture and wellbeing.

It is however only providing a snapshot. A moment in time with limited scope for understanding nuance, personal differences and context. The feedback is highly important and the initial response rate also provides an interesting insight, yet this data must be used as part of a wider approach to engagement if we are to truly create aligned & high performing organisations.

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Quick Coaching Tools: Delegation and Follow Up

Good delegation and follow up saves the leader time, develops direct reports, ensures work is executed on time to a standard and motivates everyone involved.

Delegation and Follow Up is one of my Quick Coaching Tools. They are exactly what the title suggests. Short snippets of coaching tips, tools and ideas for you to use on a just-in-time basis. Use them as an update and to refresh your coaching practice and professionalism. Because of this you could call it ‘coaching in a hurry’!

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Active Leadership Onboarding

Here are six key factors to ensure a new colleague’s successful leadership transition. Taking an active approach to onboarding improves the chances of them being successful sooner, and reduces the downside risks.

Selecting and hiring a new team member frequently brings me a sense of completion and excitement at having a new colleague to work with. It is the end of a long search having found someone who will make our team better, who will improve our organisation and take us to new places. Now they will need your help and support with their leadership transition.

At the same time, it is also the very start of a long process of adjustment. One that from personal experience tends to be neglected and left to the new joiner to figure out. Not only is the new team member going through a transition to a new role with much to learn, so are their peers who are adapting to a new colleague. If they are a leader, their direct reports all now have a new manager to understand. New vendors or customers to work with. There may be country changes to manage on an international move, also leading to changes at home for any family. Even within the same company, office cultures can differ significantly. Leaving a new employee to work this out alone – whether new to the company or an internal mover – leaves far too much to chance.

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5 Steps Closer to your Goal.

These five steps are simple, and very rewarding. Put them into action and you will achieve your goals, guaranteed!

These 5 steps will help you:

  • Unroll the steps to your goal
  • know when are you moving closer to your goal
  • know if you are on the right path

I often listen people saying that they have tried over and over again to reach their goals and when they feel certain that “this time I will make it”, something happens and they go right back to point cero, leaving them with disappointment and with the “final” decision of never trying ever again.

As Einstein said: “Crazy is doing the same things the same way, yet expecting a different outcome”, so I guess there are a lot of craziness going on resulting in sad and frustrated people. Allow me to share with you what I believe will be the steps to end all madness and bring serenity, structure and most importantly, meeting your goal once and for all.

Before we get started, just please keep in mind that it doesn’t matter how many strategies, list, steps, etc. comes your way if you don’t make the serious and conscious decision to get stick to it and really do it!

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