Coaching the Coach – Who, Why, When & What?

Are you a Leader of Leaders? If you have the responsibility for coaching leaders then you will appreciate that part of your role is coaching them to be better coaches. What are your coaching goals? When might you intervene? Why is this important? Who will you focus your discretionary coaching time on? Questions, questions, questions!


I was recently asked by one of our Blog Subscribers how I provide follow up coach-the-coach support to participants in my Coaching Master Class Program (CMC). He is aware of the CMC program but has not participated in it himself. Good question I thought. I know what I do, but I have never written it down for the benefit of others. So here we go. Let’s put that right and summarise coaching the coaches in two distinct phases: Phase 1 is immediately after the CMC training; Phase 2 is the ongoing workplace coach-the-coach support.

Continue reading “Coaching the Coach – Who, Why, When & What?”

Are you (REALLY) listening to me?

How wiser can one become by talking. How about (really) listening and reflecting?

The other day I was reflecting and I think I became a better leader after becoming the head of family and father. There might obviously be many influencing factors like maturity, additional responsibility, and lifetime plans but, deliberating about key aspects, I realised that it has a lot to do with my ability to empathize and listen to them –  something I have developed.

Last summer I decided to do some activity with my younger son (Murilo) – who was 10year-old at that time. The plan I envisioned had twofold objectives. I wanted to do some sport and longed to spend valuable time with him, who is growing very fast. The agreed activity was running and I named us the “Silva-runners” to make fun of it. Continue reading “Are you (REALLY) listening to me?”

Coaching for Performance #3 – REVIEWING

This is the third of three Posts on the subject of Performance Management and how the leader can drive for results with coaching. Post #3 – Reviewing Performance. The other two are Planning Performance and Supporting Performance.

What does reviewing performance involve a leader doing? What options does the leader have for the way they invest their time? How does the leader add value? What are typical coaching goals? What resource material does the leader need as a platform for the coaching? What tools does the leader need from the Coaches Toolkit? I start with an overview of coaching for reviewing performance. I then draw on the experience of two senior leaders I have worked with and observed in action.

Continue reading “Coaching for Performance #3 – REVIEWING”

Coaching for Performance #2 – SUPPORTING

This is the second of three Posts on the subject of Performance Management and how the leader can drive for results with coaching. Post #2 – Supporting Performance. The other two are Planning Performance and Reviewing Performance.

What does supporting performance involve a leader doing? What options does the leader have for the way they invest their time? How does the leader add value? What are typical coaching goals? What resource material does the leader need as a platform for the coaching? What tools does the leader need from the Coaches Toolkit? I start with an overview of supporting for performance. I then draw on the experience of two senior leaders I have worked with and observed in action.

Continue reading “Coaching for Performance #2 – SUPPORTING”

CRER – SONHAR – PLANEJAR – EXECUTAR

Como aumentar as suas chances de sucesso? Esse foi um dos tópicos discutido com estudantes de duas universidades do Brasil.


Na minha estada no Brasil, tive a honra e o privilégio de ter sido convidado para conversar com os acadêmicos de duas renomadas entidades de Ensino Superior na Região Sul do Brasil,  Univille e o Instituto Federal Catarinense.

Nessas sessões, tive a oportunidade de conhecer grandes mestres/professores e acadêmicos extremamente interessados, preparados e focados em seu desenvolvimento – uma inspiração para mim!

No convite, a expectativa inicial era para que eu falasse sobre minha profissão. Porém, devido ao termo de confidencialidade que mantenho com o projeto do qual hoje faço parte, busquei outro tópico.

Continue reading “CRER – SONHAR – PLANEJAR – EXECUTAR”

Coaching for Performance #1 – PLANNING

This is the first of three Posts on the subject of Performance Management and how the leader can drive for business results with coaching. Post #1 – Planning Performance. The next two are Supporting Performance and Reviewing Performance.

What does planning performance involve a leader doing? What options does the leader have for the way they invest their time? How does the leader add value? What are typical coaching goals? What resource material does the leader need as a platform for the coaching? What tools does the leader need from the Coaches Toolkit? I start with an overview of planning performance. I then draw on the experience of two senior leaders I have worked with and observed in action.

Continue reading “Coaching for Performance #1 – PLANNING”

Leadership Interview: Caroline Wu ‘My Coaching Journey’

We follow the fortunes of a senior leader in China over a four year period as she learns and applies her coaching skills in three different and progressively more senior job roles and ends up Managing Director of a significant business unit with full P&L responsibility.

I first started working with the Top Team at Maersk Line East China Cluster (PRE) in Shanghai when I visited them in April 2011 to kick off the Coaching Master Class program. Caroline Wu was a member of the senior management team and starting out on her coaching journey.

I was very fortunate to be working with Caroline at that time. She translated my facilitator guide into Mandarin for the train-the-train roll out of the program. She also co-facilitated the program with me the following year for the North China Cluster (PRN) in Qingdao.

Here she reflects on that journey four years on. Caroline has been promoted twice in that period. I was lucky enough to capture her thoughts on her coaching journey at each stage. What has she learned along the way? What can we learn from her experiences?

Continue reading “Leadership Interview: Caroline Wu ‘My Coaching Journey’”

Procrastination and Creativity

It is not OK to miss deadlines. It is also not OK to meet a deadline by impacting negatively on quality. How I learnt to balance impatience to produce results with a need to focus on the quality of the outcome.


During the early start of my professional career, I gave a lot of value to get things done fast.  I was an impatient operator whose only focus was execution with acceptable results.  Now, ‘acceptable’ is very subjective word that can have a lot of different meanings depending of the one who use it.  Later I found out that acceptable results often lead to rework. Continue reading “Procrastination and Creativity”

Preparing & Planning for Coaching – 2

Need some inspiration on preparing for a forthcoming coaching session. Coaching doesn’t just happen. Get more value out of your coaching by asking your Coachee to prepare ahead of the session. There is preparation that you, as the Coach, can do. This was covered in the blog post ‘Preparing & Planning for Coaching’ from May. This is about preparation you can ask your direct report coachee to do. I’ve prepared a list to inspire you. Now you add to the list with your comments and inspire others.


What are the factors you need to consider when preparing for running a coaching session or series of coaching sessions with a direct report? Unless it’s a coaching on demand session, coaching doesn’t just happen. This means there is preparation for both of you to do ahead of the coaching session. This article covers the preparation you can ask your Coachee to do. An earlier article – ‘Preparing & Planning for Coaching’ from May – covered your preparation as the Coach.

Continue reading “Preparing & Planning for Coaching – 2”

Measuring the Progress of Your Coaching

Need some inspiration on measuring progress of your coaching sessions? There are things you can put in place when you are planning and contracting coaching. Paying attention to these early on will ensure you have the means to measure your coaching progress and your return on coaching investment. I’ve prepared a list to inspire you. Now you add to the list with your comments and inspire others.


What do you need to consider when planning and contracting coaching to ensure you have the means to measure your coaching progress and your return on coaching investment? Continue reading “Measuring the Progress of Your Coaching”