I first started working with the Top Team at Maersk Northern Europe Liner Operations Cluster (NEULOC) in Rotterdam when I visited them to kick off the Coaching Master Class program in December 2012. At that time Hans Augusteijn was a Senior General Manager, a member of the senior management team and starting out on his coaching journey. Here he reflects on that journey three years on. What has he learned along the way? What can we learn from his experiences?
I was sleeping last night when I suddenly woke up at 2 am and started thinking about the first team meeting that I planned to do next morning with my newly appointed unit of operational execution. I was debating with myself of the best way of making them embrace change and achieve emotional balance. How could they achieve improvement and take ownership as leaders of the change we, as a team, wanted for our professional career and life enjoyment. How could I explain to them that is good to have problems because this would become our driver that will make us feel so uncomfortable that we would be 100% convinced of the need of change for us?
The recognised wisdom about organisational change is that we do not change people – they choose to change for their own reasons. This means the unit of change in this process is ONE. It is not about one-way briefings or team sessions – it is about the individual. This means the ‘real’ dialogue about change is about ‘What’s in it for me’ (WIIFM) and takes place in private in short structured sessions between a colleague and his/her Leader. In 2013 I interviewed Morten Mortensen, APALOC Head of Contract Management for Maersk Singapore, about how he was coaching for change leadership and checking the temperature of employee response to change.
Parliamentary copyright images are reproduced with the permission of Parliament.
This is the week that the long awaited Chiclot Report was published. Sir John Chilcot has presented his findings on the UK’s involvement in the 2003 Iraq War. The report covers UK government policy decisions made between 2001 and 2009. There are hard lessons to be learned from this report for politicians, their advisers and civil servants. I have taken a look at key findings and asked what leaders can learn from them.
Have you ever wondered how a Theatre Director brings together a cast of often high ego actors to deliver an excellent production? A Theatre Director can often be like a new Leader: pulling together a disparate group of people that they may not have had any say in the selection of. Here we look at seven key principles of how a Theatre Director works with a company of actors which apply equally to how a Business Leader works within an organisation.