“Enjoy the Silence” – What I have learned from the quiet ones.

Quiet people have the loudest minds. What can you learn from quiet people?

We live in a society where being introvert – or ‘quiet’ – is often labelled as a limitation. After many years of working with teams, I have reached to the conclusion that this statement is so far from being true. What most people fail to acknowledge is that every team need their fair share of ‘quiet’ players. These are the ones that think and follow an introspection process before reacting. This virtue is so crucial in the planning part prior to executing. Quiet teachers that allow students to express and pay attention to their needs instead of following a standard ‘one size fits all’ script. These are the true ambassadors of the ‘do more and talk less’ principle so commonly found in over achievers. In most recent times, I have had the opportunity to learn from a few outstanding ‘quiet ones’.

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Leadership Interview: Michael Han ‘My Coaching Journey’

“I want more leaders in this Company join this great journey; once and forever this will change our way of leading people and managing business. As a coaching ambassador and trainer, I aim to help more people become professional leaders, to use these great tools in their daily life and become great coaches”.

I first started working with the Top Team at the Far East Asia Liner Operations Cluster (FEALOC) in Shanghai when I visited them in January 2013 to kick off the Coaching Master Class program. Michael Han was a member of the senior management team and had already made a start on his coaching journey.

Michael turned out to be one of the bright stars of the coaching work I did in 2013 in eight different worldwide locations. He is a great coaching ambassador and trainer. His humbleness meant he often used to hide this brightness. Here is an example. In one of our coach-the-coach sessions I gave Michael positive feedback on the great results he was achieving with his coaching. Then came the humble bit from him: “OK Trevor – that’s all bright side. But what can I do better?” In another example I observed this characteristic again in group sessions where he instinctively held back from offering his views on a topic to allow others to contribute. He was making sure others were able to shine.

Michael became a facilitator for Coaching Master Class program and rolled it out to the next leadership level in China and in Japan. He is a bright shining star for coaching in the Far East.

Here Michael reflects on his journey three years on. I took Michael through four stages of his coaching development journey to find out what he has discovered along the way, and what can we learn from his experiences.

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Trust: The Underrated Enabler

My mother was a tough lady and in order to be trusted and supported, I needed to earn it. Every time I look for a new position I do research about how trust is managed within that specific team and if I will be in a key position to influence trust.

my-brothers

I was traveling from Cape Town to Panama to attend my mother’s funeral and my brothers agreed that I would speak at the ceremony. I was sitting on the plane trying to think what to write since she has been a huge influencer in my personal and professional life. It was an impossible task to fit it all in one speech. Then I decided to just focus in one word that will define her greatest legacy in my life. After hours of thinking that the perfect word was ‘trust’. She trusted me to do well, always. It didn’t matter how much I failed in something, she will always be there to cheer for me.

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Great plans don’t materialize by themselves. You have to execute them!

Once the team/people have helped crafting the plan, they feel accountable for executing it. The more people are involved in the plan, the more they are aware of the expectations from them and the more is achieved. If you as the leader own the ‘WHAT’ of execution then your team must be the owners of the ‘HOW’. Using your leadership coaching approach ask how, specifically are they going to achieve their goals. Speak simply and directly about this.

We have now reached the fourth and last post of coaching elements (“Belief-Dream-Plan-Execute”) using lived experiences.

In my last post, I wrote about the importance of devising a strong plan so you can revisit your goal/dreams on a daily basis, ensure you (your team) are on track and heading in the right direction. Also made the analogy to a ship –  the crew prepares a voyage plan before departure and, during EXECUTION, external factors and (involuntary) conditions may force them to constantly alter its route but the destination is kept as a goal.

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Leadership Interview: Keith Svendsen ‘Linking Coaching to Leadership Success’

“I believe that a successful manager in the 21st century needs to have coaching for performance as a tool in their leadership toolbox”.

I have known and worked with Keith Svendsen since 2010. I’ve had the opportunity to observe him in a series of progressive leadership roles over a number of years. He is an enthusiastic advocate for his business and for his company. He has a strong business vision and has always been focussed on developing people, giving people space to work and delivering results. I caught up with Keith recently for one of our rare face-to-face meetings. I took the opportunity to ask him about how he sees coaching linking to leadership success.

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Organisational values in the 21st century – laminated or lived?

Have our values deserted us?

I don’t know about you but opening the papers, watching the news, reading a blog (hopefully not this one), scanning the web is really rather depressing these days.  There seems little going on where decent human behaviour is being exercised. It seems everyone is trying to get one over someone else. This is seen at the most macro level of geo-politics, business being conducted in a less than honourable manner and sport being “played” by bending the rules beyond acceptable limits. Why is this, what has happened? Have we lost our moral compass, do we no longer have any guiding values or principles unless it is tagged with some currency symbol? Or is it that not much has changed apart from everything being so much more on show courtesy of 24/7 media?

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What I Have Learned From the Love for Sports

How I transferred my love for sport to my love for what I do today on a professional level.

I was 13 years old and I was laying on the couch watching TV, as usual, and my mother looked at me and took the decision to make me join a swimming team with my brothers. When I say that she made me join is that I did not like the idea, but I have received a direct order and believe me when I say that it was on my best interest to obey. 

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Belief

Belief is about believing in oneself and that he/she can become a better version of itself. For the coach, believing that can and will make a difference in the lives of others through coaching. Believing in the potential of others to grow and succeed with his/her help.

In my post “Acreditar–Sonhar–Planejar–Executar”, I wrote about my presentation to sophomores of two renowned universities in Brazil and briefly covered the four elements of coaching “Belief-Dream-Plan-Execute”. To give a better perspective of each element, I decided to post four articles covering each of them and today it is about
BELIEF”.

When I published the article in Portuguese back in August, a friend of mine wrote to me asking “Domingos, shouldn’t “dream” come prior to ‘belief’?” and my answer in form of question was can someone dream about achieving something without believing he/she can accomplish that?well, some people may possibly can but I personally trust that everything starts with BELIEF… Could Neil Armstrong have kicked up the dust on the moon if he didn’t believe he could get there? Before dreaming about that accomplishment and to plan the steps he first believed. (For those of us who believe that he was there J)

I recently started the mentoring session with one of the talents as Continue reading “Belief”

Good Morning Jessica … Enjoy Life!

“Breath, breath …. enjoy life” Say good morning to Jessica Applewhaite-Walters, life coach from Panama.

I had the pleasure of working with Jessica in Panama when she was in the corporate world. Now she is working on her own account as a life coach for women. Take a look at her new website Jessica Coach.

As soon as you click the link you will smile. Guaranteed. Her smile, the uplifting music and her cheerful persona are infectious. Good luck Jessica. I expect you to change the lives of women around the world.

As Jessica says on her video welcome: “Breath, breath …. enjoy life!

Feedback: The Storm Within Us

Receiving feedback is a great opportunity to understand the origins of the emotional storms it causes within us.

In my recent professional years, I have concentrated on receiving feedback to continue improving. My personal theory is centered on the fact that when a specific situation of my life put me in an uncomfortable place, at the end, the whole situation resulted in personal improvement.  There was during an improvised coaching session with a friend when I started referring to these uncomfortable situations as “personal storms”.  And it is during this so-called storms that I experienced all kinds of emotions inside of me.  This is a unique opportunity that life give us to embrace these emotions and start asking us the “why’s” and understand more about us and the origin of the storm.

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