Category: Leader of Others

Building Positive Working Relationships
Coaching for Performance
Leadership Influencing
Team Development
Driving Execution
Operational Decision Making
Managing Available Resources
Driving for Results

I never lose. I either win or learn!

The beauty of a great experience is how we face and learn from it. Whatever has made us feel disappointed or even fail, has certainly given opportunities which, sometimes, we may have otherwise not seen. So, with some effort and reflection (I use LARA model*), you will certainly be able to see different angles to the same event. By doing that, I really consider that “I never lose. I either win or learn.”

This article was inspired by the famous quote “I never lose. I either win or learn.” Nelson Mandela.

Have you ever faced a situation in which you wanted something so much and it didn’t materialize? How did you deal with it?

A couple of years ago, I peered up with HR on a hiring process where we interviewed more or less 20 candidates. We aligned on a number of questions in order to take the best out of the interviews and one of them was for the candidate to describe the time when he/she has had to deal with a setback or disappointment in work life.

There was a wide range of response and examples on what they identified as ‘seatback’. How they dealt with that and the outcome. I will obviously not disclose any specific story but revisiting my notes to produce this article, I found many examples that what was seen as setback was probably an opportunity disguised as temporary failure.

It was a simple but purposeful question with the hidden objective to identify candidates’ ability to cope with seatback and show drive and resilience. Whatever is the source of the seatback, important is how we handle it. When facing a difficult situation, you can choose how to respond to it.

Continue reading “I never lose. I either win or learn!”

Change is in the Air

As you lead your organisation through turbulent times; reorganising, repositioning and reframing, how willing are people to follow your lead?

Having spent a fair amount of time over the last couple of weeks in the air I’d like to ask you a question: how many times when you fly on a plane do you ask yourself, “might this be my last flight?” I know for me it’s at least four. Not including turbulence. Now I’d like you ask yourself how many times you ask the same question when you get behind the wheel of your car, or for those of you who don’t drive, when you sit alongside someone who is? Virtually never?

I drive a car far more than I fly, and while I know the statistics say that I’m far more likely to die in the car than the plane, logic and rational thought make no difference. No matter how many times I fly I still have the thought, this might be it. It’s illogical, it’s pointless and yet I can’t help it.

What is going on?

Continue reading “Change is in the Air”

Life is Now

Our moment in life is now and we must take full responsibility of our decisions and the learning that comes from them.

I am a firm believer that we come into this world with an empty toolbox. As we walk along our path, we find tools along the way.  Sometimes the tools that we find are not useful immediately but one will always find a use for it down the road.  I always like to relate this to a TV series that I used to watch during my childhood called “McGyver”. It was about this very smart agent that collected several items during the episode and at the end he would save the day with a clever “gadget solution” made out of all the items he had collected.

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Leadership Interview: Tracy Zhi ‘My Experience as a Coachee’

What does the coachee’s experience look like? We see how a Key Account Sales Manager responds to being coached by her experienced Leader and raises her sales performance within a very short period of time.

This article is a first for me and for the Leadership Coach Blog. It’s also another chapter in an ongoing story about how coaching is Blooming in Shanghai. Exactly one month ago I published the article about Sales Manager Samson Zhou and the coaching he had been completing with his direct report Tracy Zhi. Now it’s Tracy’s turn to tell her story. For the first time we hear from the person being coached. So listen up Leadership Coaches; see what you can learn from Tracy’s experience as a Coachee.

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Small Gearings of a Big Engine!

What can a leader do to improve their gearing as part of the bigger organisational engine?

Today I would like to share some thoughts related to teamwork, cross-functional collaboration and accountability. Being in a small or big organization, all of us have at some point faced situations in which it was difficult to see the impact of the team or individuals to the overall business results. And that can give rise to frustrations or disappointment – especially when the team is manned by talented and high qualified people. Continue reading “Small Gearings of a Big Engine!”

Leadership Interview: ‘My Coaching Journey’ Richi Mock, Cape Town

Prioritization, patience, listening and accountability – these are the key skills Richi Mock believes he needs as a successful coach.

I usually start off these ‘Leadership Interview’ articles by explaining how and when I met the subject of my interview, and how we have worked together on leadership coaching projects. Not so with Richi Mock. So far I have not met him face-to-face. Yes, we have spoken by phone and had an extensive exchange of emails. Someday I hope our paths cross. As a Guest Author  he has contributed eight rich and varied articles to this Blog since last summer. Richi describes himself as: “An experienced problem solver with a pragmatic approach who continuously evolves by facing new and interesting challenges. A passionate coach who leads a successful team and fills his heart with this wonderful experience”. I can’t disagree with that. Let’s find out more about his coaching journey.

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Leadership Interview & Coaching Case Study: Samson Zhou, Sales Manager Shanghai

A case study about coaching for sales performance: building a closer relationship with the customer decision maker to drive more volume and meet sales targets.

Back in October 2016 I published an article ‘Coaching is Blooming in Shanghai’ about General Manager Sales, Allen Tu and his team. Allen attended my Coaching Master Class programme in 2011. Much to my delight he kicked off a coaching programme for four of his sales managers in 2016 using my material. He promised to keep me in touch with their progress. Here is the first coaching interview and case study.

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Gesture: Authenticity and Consistency in the Age of President Trump

As President Trump, as he is now called, took centre stage on Friday 20th January I watched his inauguration speech I was struck again by his hand gestures. Earlier in the campaign Trump’s hands were the subject of attack from his opponents but like so much with this Teflon-coated politician, the bad stuff doesn’t seem to stick. Things that reduce other candidates to rubble, Trump somehow survives.

His hands were a sensitive subject though and he pushed back quite vociferously. So it was during his first act as Commander-in-Chief that I was drawn back to this earlier subject of criticism. However, I am not interested in the size of his hands as his

As President Trump, as he is now called, took centre stage on Friday 20th January I watched his inauguration speech I was struck again by his hand gestures. Earlier in the campaign Trump’s hands were the subject of attack from his opponents but like so much with this Teflon-coated politician, the bad stuff doesn’t seem to stick. Things that reduce other candidates to rubble, Trump somehow survives.

Continue reading “Gesture: Authenticity and Consistency in the Age of President Trump”

‘Sense of being’ in Coaching and Leadership.

Coaching is a trusting relationship, and not exclusive to the coaching journey it is also applicable to leadership relationships between leaders and their followers.

In the midst of own research with learners in formal educational settings and those coached through virtual reality technologies, I discovered what formed the bedrock to my coaching and leadership interactions – Five Levers. The associations between one’s Identity, Presence, Co-Presence, Emotional Intelligence and Immersion produce an effective sense of being in those experiences.

According to Chartered Institute of Personnel and Development ([CIPD] 2017) coaching supports individuals become high-performers in their workplace activities. The coaching relationship is targeted at the specific skills, behaviour and goals identified by the individual and their employer. The duration of the relationship is variable and has no fixed timescale; it is proportional to the individual’s development and Mastery of practice (Pink 2011). From the onset, a coaching relationship has a purpose of aligning human abilities to organisational leadership. The Coachee has a goal to unlock and fulfil their potential; they may wish to become better furnished with know-how in dealing with complex and challenging organisational situations.

Continue reading “‘Sense of being’ in Coaching and Leadership.”

“Enjoy the Silence” – What I have learned from the quiet ones.

Quiet people have the loudest minds. What can you learn from quiet people?

We live in a society where being introvert – or ‘quiet’ – is often labelled as a limitation. After many years of working with teams, I have reached to the conclusion that this statement is so far from being true. What most people fail to acknowledge is that every team need their fair share of ‘quiet’ players. These are the ones that think and follow an introspection process before reacting. This virtue is so crucial in the planning part prior to executing. Quiet teachers that allow students to express and pay attention to their needs instead of following a standard ‘one size fits all’ script. These are the true ambassadors of the ‘do more and talk less’ principle so commonly found in over achievers. In most recent times, I have had the opportunity to learn from a few outstanding ‘quiet ones’.

Continue reading ““Enjoy the Silence” – What I have learned from the quiet ones.”