Words Matter. It Is Not What But How We Say It.

Choosing words wisely increases our chances to get heard and foster an environment in which our colleagues will feel safe to speak their mind – bring new ideas and suggestions etc. We will get their attention!

It’s been a while but today I am gladly resuming my publications. Today I will share something about feedback and how the selection of our words is important.

I once read somewhere that around 250k people die in the US every year as result of medical mistakes. Investigations found that more than a third of these fatalities could have been avoided if doctor’s assistants had spoken when noticing that something in the procedure was incorrect. The fact, apparently, was that most of these assistants don’t speak because of the negative reaction (even aggressive) from doctors.

Have you ever experience a situation in which you were in doubt whether you should speak or remain quiet afraid of being shut by someone who believe to ‘know-it-better’?

Continue reading “Words Matter. It Is Not What But How We Say It.”

My 2018 Coaching Journey: Finding the Path to Me

How I discovered three great principles in a challenging year with the help of my Coach: Intent is Everything; Play to Your Strengths; Know Yourself.

With the end of the year approaching fast, I’m sure I’m not alone in taking a moment to reflect on the past 12 months and what it’s meant to me both personally and professionally.

Don’t worry, this isn’t one of those terrible articles titled “10 things you need to do to be a success in 2019” but I did want to share something that’s helped me, with the hope that it will help you too.

By way of context, 2018 has been a challenge. I work in a traditional industry, that faces a severe skills shortage and, if I’m honest, a distinct lack of imagination about how to solve it.

My own organisation is not without its frustrations, and our own attempts to be creative and innovative in the way that we approach the development of our people – I’m Head of Learning – can often feel like they just aren’t impacting quickly enough. It always feels like we should be doing more.

And on a personal note, earlier in the year my mum was diagnosed, quite unexpectedly, with an aggressive form of brain cancer. After a short illness she passed away in May.

As the year continued I think it’s fair to say that all the above started to take a toll. I began to “leak” as a result of my frustrations.

So, what to do? Well, as someone fortunate enough to have both a coach and a mentor, I thought I should practice what I preach and look for some support. Continue reading “My 2018 Coaching Journey: Finding the Path to Me”

Leadership: where is it necessary?

Jessica belives leadership is very important in national politics. She explains why she is now supporting a politician she can look up to.

Leadership is a fundamental element in any group, given that it is the driving element which without it, it would be difficult for that group to guide their efforts towards the common objective.

The issue of leadership in human groups has been widely debated, and especially during the twentieth century has been theorized about leadership and the organization of groups in general.

So, where is Leadership necessary?

Continue reading “Leadership: where is it necessary?”

Do Better!… A story of who you can become.

Nothing brings me more of a sense of accomplishment than looking at one of our blue vessels sail out of Cape Town Terminal just in time before the storm comes. It just feels right!

 

I am a proud Panamanian. We are happy people that generally like to have a good time.  We usually tend to disconnect from our reality by partying over the weekend.  We are in essence, positive by nature.  Recently, Panama qualified for their first FIFA World Cup.  Our performance during this tournament was more than disappointing, but we were the happiest fans in Russia!  Other countries lost in the semi-finals and it was considered a national tragedy.  This Panamanian way will definitely make our lives more enjoyable but won’t create radical changes needed to take us out of a third world mindset and stop the corruption cycle that has been the trademark of our governments going back decades.

Continue reading “Do Better!… A story of who you can become.”

Leadership Interview: Martin Garcia ‘Believe in the Potential’

Independent HR Consultant from Manila in the Philippines Martin Garcia explains why it is an essential element of coaching that the coach should believe in the potential of their coachees.

Martin says every coach should believe in the potential of their coachees. I worked with him on the Coaching Master Class programme in Maersk Line PRN Qingdao North China in 2012 where he was head of HR. ‘Coaching for Potential’ is one of the workshops I run as part of this programme. Martin worked very hard at the time to create a culture of constructive feedback and coaching among his peers in the management team. In this article Martin draws on his professional experience to help us see why it is so important for a coach to believe in the potential of people.

Continue reading “Leadership Interview: Martin Garcia ‘Believe in the Potential’”

Awards – which ones matter?

There are a great many awards schemes that businesses and organisations can enter nowadays.  But which ones are worth winning?  My experience as a judge highlights two schemes that are genuine and represent a true accolade of excellence.

What does success in these awards say about the organisation, its leadership and the team and/or individual who has won?  And what should critics of business and our public sector organisations take heed of?

Continue reading “Awards – which ones matter?”

Millennials – plus ca change, la meme chose

It is very interesting to read recent posts from Frank Clayton and Charlie Walker-Wise about millennials’ attitudes and values.  Their remarks make valuable contributions to the rolling discussion about this demographic, which seems to me to be often unfairly slighted for being work-shy, recalcitrant and pessimistic.

Continue reading “Millennials – plus ca change, la meme chose”

Learning in the new millennial

 

So much written about Millennials suggests that they are turned off by the way generations before them have done things. As someone engaged in professional learning this interests me.

Millennials, it would seem, are more civic and community minded than their predecessors. Lacking the financial security from which their parents have benefitted they are not as interested in a career path as generations before them. Instead, meaningful work, creative outlets and immediate, interactive feedback mean a lot. One only needs to look at a random selection of start-ups  to see this behaviour in evidence.

What does this mean for those of us now who work in more traditional institutions, based on and run by baby boomers or Gen X-ers? It’s an important question because bigger and slower moving organisations still need to employ, engage and retain millennials.

Continue reading “Learning in the new millennial”

Astroturfing

I intend to keep this blog short; I hope that is a pleasing first sentence.  I want to toss you a tough piece of meat to chew on or, rather, give you a piece of astroturf to lay…

Last Week Tonight

 

 

Are you fans of UK satirist, John Oliver, and his HBO show “Last Week Tonight”? It is broadcast in the UK on Sky Atlantic.

For me, it is required viewing on a Monday night.

 

This week, after his usual verbal fusillade at President Trump, Oliver does a lengthy piece about something called “Astroturfing”.  You can watch it here, https://www.dailymotion.com/video/x6rxztf. There is an ad for a web-site building business fronting the piece. 

As ever with Oliver, his soliloquies contain some strong profanity.  His frustration at the legal advice constraining him from saying what he wants to remark is palpable and a joy to watch. 

Continue reading “Astroturfing”

They’re not Millennial’s they’re people!

Don’t ask when people were born, or if they are Millennials. As learning leaders and coaches, our job is to harness people’s energy, to stoke that inquisitive fire and create an environment where those people can test their metal and hone themselves into something more than they currently are.

Let’s be clear from the outset, I love technology – it’s exciting, cool (two things I’m not), saves time, keeps us informed and offers us unbridled access to the accumulated knowledge of humanity at the touch of a button.

My worry is that we’re developing such a thirst for the speed of interaction, like a hit of adrenaline that we’re missing out on the richness of the experience and the value it can bring.

Don’t worry, I’m not about to launch into a diatribe about the evils of Facebook – although I do think there’s a case to answer – what I worry about is this trend for “liking”, “tweeting” and “sharing”, rather than reading and understanding!

Continue reading “They’re not Millennial’s they’re people!”